Payment and Cancellation Policies

PAYMENT POLICIES

For those arriving within 90 days, 100% is charged upon booking

For those arriving more than 90 days, 50% is charged upon booking, 50% is charged 90 days from arrival

Check-in time is at 4:00 p.m.

Check-out time is at 10:00 a.m.

CANCELLATION POLICIES – Late cancellations have a significant impact on us due to our island location and seasonal nature

Cancellations received in writing by our reservations office more than 90 days prior to your arrival date are refundable less a 10% administrative fee

Cancellations received in writing by our reservations office within 90 days prior to your arrival date are non-refundable for any reason. If we are able to re-book your reservation and receive the same full payment as you paid for your accommodation and the resort is completely sold out for all the nights of your reserved stay we will issue you a full refund less a 10% administrative fee.

Vacancies caused by early departures are considered to be cancellations and full payment of your reserved stay is expected

See Travel Insurance information to protect your investment

Travel Agent Policies

10% commission on overnight accommodations (pretax) all season. Email us after your guest’s departure to request your commission

The Sandpit

Saturday-Thursday, 10 am – 9 pm

Lovango’s fast-casual experience with wood-fired flatbreads, gourmet bowls and signature cocktails in a casual yet chic seaside setting.

Sand & Stars Beach Party

Friday 5 pm – 9 pm 

With the stars overhead and the sand beneath your feet, enjoy local live music, dancing, signature cocktails and a delicious Caribbean-style buffet.

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Sunset Waterfront Dinner

Monday – Thursday, 5pm – 8pm

Enjoy cocktails before dinner followed by a one-of-a-kind sunset dinner by the water. 

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Celebrate the holidays on Lovango.

Click below to learn about our Christmas Eve and New Year's Eve parties.