PAYMENT POLICIES
For those arriving within 90 days, 100% is charged upon booking
For those arriving more than 90 days, 50% is charged upon booking, 50% is charged 90 days from arrival
CANCELLATION POLICIES
Late cancellations have a significant impact on us due to our island location and seasonal nature
Cancellations received in writing by our reservations office more than 90 days prior to your arrival date are refundable less a 10% administrative fee
Cancellations received in writing by our reservations office within 90 days prior to your arrival date are non-refundable for any reason. If we are able to re-book your reservation and receive the same full payment as you paid for your accommodation and the resort is completely sold out for all the nights of your reserved stay we will issue you a full refund less a 10% administrative fee.
PAYMENT & CANCELLATION POLICIES FOR THE HOLIDAY PERIOD 12/24/2024-1/4/2025
PAYMENT POLICIES
50% is charged upon booking, the balance due of 50% is charged June 15, 2024. All reservations made after June 15, 2024 are charged 100% at the time of booking.
CANCELLATION POLICIES
All payments are non-refundable. However, if we are able to re-book your reservation over the entire duration of the cancelled reservation and receive the same full payment as you paid for your accommodation and the resort is completely sold out for all the nights of your reserved stay, we will issue you a full refund less a 10% administrative fee.
PLEASE REMEMBER
Vacancies caused by early departures are considered to be cancellations and full payment of your reserved stay is expected and non-refundable. Late cancellations have a significant impact on us due to our island location and seasonal nature.
See Travel Insurance information to protect your investment
Check-in time is at 4:00 p.m.
Check-out time is at 10:00 a.m.
Travel Agent Policies
10% commission on overnight accommodations (pretax) all season.
Commissions will be processed automatically 30 days after your guest’s departure.
Taste of Lovango is a four-day culinary event featuring exclusive meals curated by celebrity chefs, creative cocktails from local partners and an invigorating schedule of activities.
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Saturday-Thursday, 10 am – 9 pm
With the stars overhead and the sand beneath your feet, enjoy local live music, dancing, signature cocktails and a delicious Caribbean-style buffet.
Monday – Thursday, 5pm – 8pm
Enjoy cocktails before dinner followed by a one-of-a-kind sunset dinner by the water.